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3 months ago
Salary band: $10k - $15k
Location: North America, United States, Oklahoma, Norman
Job type: Permanent
Contact: Software Guidance & Assistance
Category: Engineer
Software Guidance & Assistance, Inc., (SGA), is searching for a Client Systems Engineer for a full time assignment with one of our premier financial clients in Norman,Oklahoma or Raleigh, NC.

  • Be able to support our customer's Windows and Linux server environments without assistance, while providing excellent customer service.
  • Must be a self-starter, able to work through issues from start to finish with little assistance, reporting on root cause providing recommendations for resolution.
  • Provide second and third level support for all the Windows and Linux environments
  • Implement daily production changes related to Windows/Linux systems and coordinating these changes with appropriate parties for verification of functionality
  • Investigate and diagnose production issues or outages and respond in a timely fashion
  • Communicate clearly and concisely, and adhere to company standards and procedures
  • On-call is required as a part of this role. Engineer would be expected to be available when necessary to take escalations from systems engineers and team leads.
  • Expected to work as part of a team, not on an island, and be openly collaborative when working through issues with other team members so they can address issues during future occurrences.
Required Skills:
  • 3-5 Years Window server experience but not limited to:
    • Strong understanding of Active Directory topologies and how sites interconnect.
    • Strong understanding of File Sharing Technologies including (NTFS, D F S, and Backups)
    • Strong understanding of group policies and how to troubleshoot advanced GPO application issues for servers and clients.
  • 2-4 Years Microsoft Exchange administration experience. Exchange 2010 experience preferred, but should be familiar with 2007
    • Ability to troubleshoot mail flow issues (internal connectors or SMTP inbound/outbound)
    • Ability to troubleshoot performance issues, and comfort with database maintenance tasks.
    • Ability to configure and manage ActiveSync and Blackberry Enterprise Server. Comfortable with BES server migration tasks.
  • 2-5 Years enterprise Linux/Solaris
    • Build, configuration, troubleshooting and monitoring.
    • Knowledge of NFS, SAMBA
    • Rsync replication implementation and support.
    • Knowledge of integration of Linux/Solaris with Microsoft Active Directory.
  • 2-3 Years network administrations experience (Routing, Switching, Firewalls). Candidates lacking experience in these areas will be expected to learn these technologies quickly and apply their knowledge to client environments.
  • 2-3 Years VMware Experience.
    • Experience troubleshooting ESX host , and VM performance issues.
    • Experience managing virtual environments using vCenter
    • Experience with SRM a plus
  • 3-5 Years Citrix Experience
    • Experience support XenApp 6.5 / XenDesktop 5.6 platforms
    • Experience troubleshooting Xen connectivity and performance issues
  • Previous experience with SAN Storage platforms a plus but not required.
  • B.S/B.A. Degree or Relevant Experience preferred

Preferred Skills:
  • UNIX

SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health & dental insurance, paid vacation, and timely payment via direct deposit. US Citizens and all other parties authorized to work in the US are encouraged to apply. We are unable to sponsor. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO employer. We encourage Veterans to apply. To view all of our available job postings and/or to learn more about SGA please visit us online at .

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