Prestigious Global Trading Firm is currently seeking a Trading Support Engineer. Candidate will provide support for the production trading applications, which includes proprietary and 3rd party systems. This role involves a mixture of DevOps, as well as infrastructure and applications support.
Work as part of a team to establish best-in-class support processes to ensure flawless operation of production trading technologies, flawless software deployment and configuration processes, and proactive monitoring and support to anticipate and avoid issues before they occur
Ensure maximum trading system availability to avoid missing any key trading opportunities
Provide support for multiple global trading groups' production systems across a variety of asset classes.
Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
Provide support for proprietary trading systems deployed across a multi-platform production environment (primarily Linux with some Windows)
Troubleshoot trading system production incidents resulting from internal (proprietary software/systems) or external factors (markets, data feeds, telecommunication lines)
Automate software configuration and rollout procedures to reduce manual configuration errors to strive for flawless change management
Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
Work interactively with DBA's, core development, Back Office systems, QA Testers, Infrastructure and management teams when deploying production releases and troubleshooting technical issues.
Superior troubleshooting skills with respect to trading systems and their interaction with the Linux operating system and network communications
Prior experience supporting mission critical, high performance applications, process monitoring, and troubleshooting
3+ years of prior experience working with FIX protocol and alternative exchange protocols
5+ years of script development preferably with 5+ years Python or Perl experience
3+ years SQL experience- queries/updates/table creation/basic database maintenance
5+ years Linux platform support
5+ years Windows platform support.
5+ years' experience in support role of electronic trading systems for financial firm; prior experience at proprietary trading firm preferred
Demonstrated knowledge of network communications, including use of multicast networking
Flexibility to work a rotating shift schedule as needs dictate
Ideal candidate demonstrates propensity to evolve into a supervisory/leadership role