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3 months ago
Salary band: $10k - $15k
Location: North America, United States, Washington
Job type: Permanent
Contact: Continuant, Inc.
Category: Engineer
Job Description

Continuant is seeking an experienced telephony Test & Repair Engineer with proficiency in Nortel, NEC, and Avaya product lines.


Upgrade firmware as required for SIP/H.323/TDM endpoints, circuit packs, gateways, and servers

Rebuild servers locally and assist when done remotely on customer premise

Provide Root Cause Analysis and Next steps guides

Install, implement, troubleshoot, and diagnose issues for customers

Assist Tier I, Tier II, and local on-site technicians representing Continuant on the customer premise

Participate in an on-call rotation


Proficient with Nortel Option 11, 61 and 81

Proficient with NEC NEAX 2400, 2000, 192, and Aspire

Ability to program, test and troubleshoot Norstar MICs

Proficient with Avaya IP Office


Medical, Dental, Vision Insurance

Wellness Reimbursement

Matching 401(K) Program

Paid Time Off

Training Credit

Gym and Massage On-Site

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