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4 days ago
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Technical Services Engineer


Salary band: $10k - $15k
Location: North America, United States, Massachusetts
Job type: Permanent
Contact: NTP Software
Category: Engineer
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Job Description

Who are we looking for?

We are looking for the person with the desire, technical skills and outgoing personality who is seeking an opportunity within an innovative forward thinking software company surrounded by some of the best minds in the industry.

Skill sets coveted:

Experience with Windows 2012 Server platforms, Active Directory, SQL Server

Excellent troubleshooting methodology

Ability to meet deadlines with timely follow through & multi-tasking

Knowledge of server related technology - File, print, FTP, storage/RAID systems, backups, Storage area network - SAN / NAS

Familiarity of the storage industry

TCP/IP troubleshooting experience

Public speaking experience (i.e. training, support, demos etc) is an asset

Responsibilities will include:

Work directly with customers in a post-sales capacity, creating strategy plans for installing our software and executing on said plans

Troubleshooting customer issues remotely (experience with Live Meeting is helpful)

Travel onsite to customers

Communicating with all members of the technical team including QA and Dev

Experience Required:

3+ years of professional experience in a technical environment (preferably working for a software manufacturer)

Bachelor's degree (computer science preferred)

We are looking for the candidate to work out of the Billerica MA Office

Anticipated Travel:

25%

Telecommute:

No

Salary commensurate with experience

Company Description
About NTP Software:
NTP Softwareis the only company providing file data management solutions that deliver all of the enterprise-class features needed to understand, manage, monitor, and secure file data completely. NTP Software is a global leader and has been chosen by the majority of Fortune 1000 companies and thousands of customers in private and public sectors for providing leadership through superior solutions, professional services, experience, and trusted advice. This combination of benefits provides the perfect value proposition in today's economic climate and is fueling our growth.
Job Description

Who are we looking for?

We are looking for the person with the desire, technical skills and outgoing personality who is seeking an opportunity within an innovative forward thinking software company surrounded by some of the best minds in the industry.

Skill sets coveted:

Experience with Windows 2012 Server platforms, Active Directory, SQL Server

Excellent troubleshooting methodology

Ability to meet deadlines with timely follow through & multi-tasking

Knowledge of server related technology - File, print, FTP, storage/RAID systems, backups, Storage area network - SAN / NAS

Familiarity of the storage industry

TCP/IP troubleshooting experience

Public speaking experience (i.e. training, support, demos etc) is an asset

Responsibilities will include:

Work directly with customers in a post-sales capacity, creating strategy plans for installing our software and executing on said plans

Troubleshooting customer issues remotely (experience with Live Meeting is helpful)

Travel onsite to customers

Communicating with all members of the technical team including QA and Dev

Experience Required:

3+ years of professional experience in a technical environment (preferably working for a software manufacturer)

Bachelor's degree (computer science preferred)

We are looking for the candidate to work out of the Billerica MA Office

Anticipated Travel:

25%

Telecommute:

No

Salary commensurate with experience

Company Description
About NTP Software:
NTP Softwareis the only company providing file data management solutions that deliver all of the enterprise-class features needed to understand, manage, monitor, and secure file data completely. NTP Software is a global leader and has been chosen by the majority of Fortune 1000 companies and thousands of customers in private and public sectors for providing leadership through superior solutions, professional services, experience, and trusted advice. This combination of benefits provides the perfect value proposition in today's economic climate and is fueling our growth.

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