Pls. note: Microsoft Exchange/Office 365 is an absolute MUST have!
Provide operational support services across a range of technologies.
Support for MS Exchange and Office 365 Migration Experience will be 50% of the job.
Experience with O365 migration and support of remote and acquired offices.
General Systems Support experience Required - Expertise in Systems Administration (Windows), AD, Exchange, Storage and Virtualization are core to this role.
Evaluate, recommend, and implement new technologies as well as serve as tier 3 escalation support.
7-10+ years overall experience in system administration
4+ advanced knowledge of Microsoft Operating Systems (Windows Server 2003/2008, 2012, Windows XP/7, etc.)
4+ advanced knowledge of Active Directory group policies design and implementation.
Experience with O365 migration and remote access product support
5+ years' experience in VMware VCenter, and VSphere 5.x.
At least 3 years' experience in systems backup and recovery, DR exercise.
Solid knowledge of TCP/IP protocol, DHCP, DNS, etc.
Working knowledge of implementing and supporting Microsoft BackOffice products (Exchange, SharePoint, SQL Server).
Working knowledge of server hardware and data center equipment: Blade center, XIV Storage.
Experience installing, managing, and troubleshooting of network switches is a plus.
Experience working with IBM suite of products (TSM, Tivoli Identity Manager, AIX).
Understands and applies procedures, regulations, and policies related to areas of specialized expertise.
4+ year's degree (Bachelor's) in the computer field or equivalent experience.
Skills and Aptitude:
Highly customer service oriented - Comfortable working with end-users (customer) in person and over the phone.
Highly organized - Excellent follow-through and follow up skills.
Demonstrates an aptitude for continuous learning and personal development (intellectually curious).
Able to multi-task a variety of duties and work requests.
Works well under pressure with changing priorities and not always predictable workload.
Foster and practice knowledge sharing with team members and end-users; good documentation skills.
Effective communication - Communicates well in both written and verbal mediums. Can communicate effectively to both technical and non-technical audiences.
Team work - Enjoys working as a member of a team, fosters a team environment, is an active and positive participant in forming a team oriented culture.
Role modeling - can serve as a role model to less senior members of the organization.
Permanent, fulltime opportunity with benefits
Tech Services is a provider of IT contract staffing and consulting services. Our engagement model teams our customers with a dedicated sales and recruiting team to build a cohesive relationship with you. We continually work to understand and adjust to your business and project needs and offer customized solutions to your specific requirements.
As an added value, Tech Services guarantees every placement and allows your organization to utilize our Right-to-Hire Solution to fill your vacant positions.
With over twenty years of experience, our Recruitment Team understands the challenges in supporting IT infrastructure and application development initiatives. That longevity in the industry and marketplace allows us to leverage our history with a candidate over many years, not just at a specific period in time. Our proprietary systems track a candidate from his early career, and as they develop and learn specific skills. This system allows us to deliver talent with the right skills, work ethic, and personality to fit your organization's culture. More importantly, it saves you time and money when you need external talent.