The position can be performed from a remote location or may also be filled in one of the main Fiserv facilities. Depending on the client?s location, the candidate may be required to work extended hours in order to support clients.
For internal purposes, the official title is Client Service Executive IV
The Service Manager within Client Services is responsible for supporting the operational needs of Fiserv Card Service?s clients. These clients consist of large financial institutions and organizations that partner with Fiserv to sell our products and services to financial institutions. The Service manager role provides a more in depth level of support to our clients in areas such as ATM/debit, card production and processing, and is intended to alleviate tasks often times associated with Account Executive duties, thus freeing up the Account Executive for other strategic functions and additional sales opportunities. Each Service Manager is responsible for understanding the nuances associated with the product/services and for providing a high level of support to each assigned client. The Service Manager interacts with client contacts, account management team and other Fiserv Business units and departments.
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Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services - online & mobile banking, account processing, e-payments, lending, wealth management...our technology makes the difference in every interaction.
Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.