We are seeking a Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and callsProvide information about the products and servicesDispatch and schedule jobs for the electriciansDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesComplete daily work orders, estimates, and invoices as they come inGather material or equipment needed for the following dayUpdate job board and dispatch service callsMaintain contractors' time sheets and update payrollMaintain any and all receiptsMaintain records for all company vehiclesAnd more ?Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsPrevious experience with Quick Books is REQUIRED
We are a growing lighting and electrical service company looking for an experienced Apprentice Electrician.
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