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3 months ago
Salary band: $10k - $15k
Location: North America, United States, Ohio, Akron
Job type: Permanent
Contact: Conrad's Tire Express & Total Car Care
Category: Driver Jobs
Job Description:

As a Service Manager, you will be accountable for courteous, expert customer service. You will possess a passion to excel and a drive to be the best in the field, while establishing a trusting relationship based on integrity and fairness with customers and showing a sincere concern for needs. We are dedicated to our employees and committed to their careers! Average earnings of $55,000.00 (base + bonus) with even greater earning potential for excellent performers! Ideal candidates will have strong communication skills and previous experience in the automotive field.Basic Job Duties will include:Determining the customer's needs, addressing problems, complaints, requests, questions, and communicating the customer's needs to the service group and verifying the appropriate services have been completed.Preparing accurate estimates and billings for customers. Selling tires, automotive accessories, service repairs and preventative maintenance to satisfy customer's needs.Maintaining current product knowledge on all tires, service and other product lines that are represented.Motivating and managing technicians and assigning work orders in accordance with skill levels and workloads.Assuring customer deadlines and repair schedules are managed and adhered to.Functioning as backup to Store Leader when necessary and appropriate.Performing tire & lube technician duties if necessary.Education and/or ExperienceHigh school diploma or GED and 5 years related experience and/or training; or equivalent combination of education and experience. Tire and Automotive, Sales and Customer Service, Store Operations knowledge and skills. Typical Work Hours:7:30AM to 6:00PM Monday to Saturday (day off during the week - 5 day work week). Closed Sundays. Our company is an Equal Opportunity Employer with a benefits program that features:Competitive salariesPaid ASE Certification programsAdvancement programsMedical, Dental and Life packagesPaid Vacation and HolidaysProfit Sharing and 401KShort-Term DisabilityLong-term DisabilityCollege Savings PlanCompany-Paid UniformsEmployee DiscountsHealth Club Reimbursement We are a drug-free environment, background check required and valid driver's license required Find a career, not just a job, at....Conrad's...EOE

Company Description:

1969...It was the year of Neil Armstrong and Woodstock. It was also the year that Joan and Ed Conrad founded a family business with one store and eight employees. Over the past decades, Conrad's has expanded to more than 36 Northeast Ohio automotive service locations. Conrad's changes everything from tires to oil to engines.

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