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about 1 month ago
Salary band: $10k - $15k
Location: North America, United States, Michigan, Grand Rapids
Job type: Permanent
Contact: Domestic Uniform Rental
Category: Driver Jobs
Job Description

SERVICE MANAGER - Grand Rapids, MI

Exciting Service Manager opportunity with unlimited earning potential!

About Domestic Uniform Rental:

  • Leading provider in the uniform and facilities products rental industry for over 90 years
  • Industry-best product quality
  • Value-added service that is second to none
  • Only company in the industry to back up all products and services with a written guarantee

About You:

  • Service mentality
  • Willingness to learn
  • Customer-centric approach
  • Strong communication, team-building, and issue resolution skills
  • Proven leader

Service Manager Responsibilities:

  • Hire, train, and develop route salesmen based in assigned branch office
  • Supervise delivery of customer service, ensuring company guidelines are followed, service levels are adequate, and customer needs are met
  • Ensure that all paperwork is completed properly and submitted on time
  • Oversee settlement of daily route invoices for COD and charge customers
  • Visit all accounts and administer service evaluation
  • Solicitation and sale of new customers through prospecting and referrals
  • Meet and exceed customer retention and sales quota goals

Service Manager Requirements:

  • High School Diploma/GED required
  • 2-4 years service or sales experience
  • Valid Driver License with clean driving record

Package:

  • Base salary plus uncapped commissions
  • Eligibility for bonus incentive
  • Car and cell allowance, fuel card, and expense reimbursement
  • Health benefits and 401(k)

Company Description
Domestic Uniform is the largest family owned and operated provider in the uniform rental and linen supply industry. Headquartered in Farmington Hills, MI, and serving customers throughout the Midwest, Northeast, Atlantic Coast and California, Domestic is celebrating its 90th anniversary. We have always put our customers and employees first, providing the best product quality and service in the industry to our customers, and offering career growth and advancement opportunities for our employees.

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