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3 months ago
Salary band: $10k - $15k
Location: North America, United States, Washington, DC, Delaware, District of Columbia
Job type: Permanent
Contact: Intelsat
Category: Engineer

Equal Opportunity/Affirmative Action ? Employer including Vets and Disabled


No. Vacancies : 1.00

FLSA : Exempt

Department : 16715.Network Engineering

Location: Atlanta ?

Travel %: Less than 20%

Education : Four-year college degree

Experience : At least 3 years of experience required

Equivalency: Equivalent combination of education & experience considered ?

Does this position have direct reports: No
Join an innovative team that is responsible for transforming the customer experience by creating and bringing to market new products and services based upon globalized connectivity without boundaries. We reach beyond the traditional satellite industry and the broader communications landscape. ? ? As part of the Intelsat vision, we will define new products with the performance, features, and flexibility required to open new profitable markets, drive new revenue streams and ensure the most reliable and secure communications globally. To accomplish our goal, we are looking for bold thinkers who will continue our legacy of innovation for decades to come.

As a member of the Service Implementation Team, this position is primarily responsible for deploying service designs and associated service infrastructure along with system integration. This position will focus on implementing, maintaining, and optimizing satellite broadband platforms, video services platforms, Radio Frequency (RF) and Internet Protocol (IP) infrastructure as well as technologies that are required to support Intelsat Managed Services. This individual will be part of a team that coordinates and supports upgrades, enhancement, and expansion as well as provide last-level (level 3) technical support. You will work collaboratively with team members to build and deploy innovative solutions by translating requirements into tested system specifications. In addition, this position ensures that the scope of work defined within the Statement of Work (SOW) is accurate, that the timeline is adhered to, the budget is not extended, and that all project phases are properly documented for training and customer support. Working closely with Service Design Engineering team, you will contribute to the development of deployment and integration best practices in order to increase team efficiency.


An Equal Opportunity Employer


Critical Responsibilities

? Responsible for service implementation pertinent to iDirect and other satellite broadband platforms that supports Mobility and Broadband services, Digital Video Broadcasting (DVB) Hubs and Video Systems. This includes but not limited to implementing such satellite platforms at Intelsat teleports as well as partner teleports, supporting service roll out utilizing new technologies, new features, integrating new vendor equipment, and supporting service growth.

? Perform continuous maintenance of the Network Broadband and Mobility network infrastructure which involves upgrades and deployment of satellite broadband platforms, DVB, IP, Video, and RF associated elements in various Teleports and any associated infrastructure at the Point-of-Presence (PoP) facilities.

? Collaborate with the Design Engineering team and when applicable, the Network Architect to ensure streamlined integration and implementation of end-to-end service design.

? Provide level 3 engineering support for Intelsat Managed Network Broadband, Mobility, DVB, and Video Services network that also includes systems implemented at partner teleports.

? Participate in regular one-week long on-call rotation to support the network.

? Proactive identification of system dependencies and project scope changes.

? Usage of analytical skills to resolve issues related to source data and/or systems.

? Ensure that best practice procedures are incorporated from a multiple department perspective, within your defined role and responsibility.

? Understanding of structured deployment methodology and end-to-end testing.

? Implement and validate fault and performance systems before implementation is complete.

? Document implementation automation capabilities.

? Work closely with Finance, Engineering, and other applicable departments to ensure the profitability of all projects.

? Develop current operating standards and process, to increase team effectiveness and process alignment.

? Contribute to technical training materials.


Important Responsibilities

? Represent the department at all times, as a primary technical SME.

? Participate in meetings and activities to support Network Engineering.

? Document and comply with recordkeeping procedure.


Required Skills

? Must have a Bachelor's Degree in Computer Science, Electrical Engineering, or similar discipline. At least three years of network experience, with five years preferred or equivalent combination of education work experience.

? Knowledge of networking, data communications, and systems engineering (IP, Video, RF).

? Must have excellent organizational and database skills, with the ability to coordinate between multiple systems.

? Ability to analyze situations and utilize problem solving abilities under pressure.

? Excellent verbal, written, analytical and communication skills.

? Strong ability to interact efficiently with peers and customers is required.

These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. ? This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
Company description: Intelsat is the largest provider of fixed satellite services worldwide. We enable providers of media, telecom and government services to deliver information and entertainment to people at home, in the office or on the move. On a day-to-day basis, Intelsat supplies video, data and voice connectivity in approximately 200 countries and territories for approximately 1,800 customers, many of which Intelsat has had relationships with for over 30 years. Some of the world's leading media and communications companies, multinational corporations, Internet service providers and government/military organizations hallmark Intelsat's customer base. Customers access capacity through extensive service offerings, which include transponder services, hybrid managed services combining satellite capacity and terrestrial facilities, and channel services.

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