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3 months ago
Salary band: $10k - $15k
Location: North America, United States, New Jersey
Job type: Permanent
Contact: ReqRoute, Inc.
Category: Engineer
Title: Senior Desktop Engineer
Type of hire: Contract

Location: Totowa, NJ

Job Description:

. Working as a Site lead and handling all IT related issues of 4 client sites located in State of New Jersey.
. Basically my job is to handle all IT related issues and co-ordination with offshore team .
. Installation and configuration of client side LX Nutech ERP system .
. Working on Active Directory for user and computer management (Example:- Password issue, Account lockout or reset issue, Computer account issue)
. Working on TOP Desk tool for Incident, Problem & Change management.
. Working on LANDESK Management Suit 2016 for taking remote console of user's desktop/laptop for software or hardware troubleshooting, imaging the devices, Software and Hardware Inventory.
. Raising change request for users security access, Network printer configuration on print server and end to end implementation.
. Handle L2 Level incidents for Wintel Environments and users requests.
. CISCO IP Phone installation and configuration.
. Installation and configuration of desktops, Laptops, Multifunction network printers, Wi-Fi Projectors.
. Hardware and software support to HP Elite book (840 Version G1,G2 & G3) & Dell Latitude series business laptops.
. Configuration and troubleshooting of multifunction network Printers like Ricoh (MP C3003,MP C4503SP, MP C2503SP, MP 301,SP 4510DN), Canon (image RUNNER) & HP LaserJet printers.
. Giving Remote support to various sites like Kansas City(Missouri Client Site),Netherland (Amsterdam Client Site).

Renuka Krishnaswamy
Technical Recruiter

Desk: (PST);

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