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3 months ago
Salary band: $100k +
Location: North America, United States, Illinois
Job type: Permanent
Contact: Request Technology - Anthony Honquest
Category: Engineer

Prestigious Organization is seeking a Senior Citrix Architect/Engineer to be the Citrix SME in their global environment. The Senior Citrix Engineer role is responsible for the overall direction, development, enhancement and maintenance of the enterprise Citrix environment. This includes analysis, planning, development and implementation of new features and enhancements to provide required levels of service to the organization. The engineer will direct supporting resources and vendors to ensure that all equipment is properly installed, configured, secured, and maintained. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly server infrastructure, critical business applications, and the overall end user experience when using Citrix as the application delivery mechanism.

Position Responsibilities may include, but not limited to:

  • Responsible for roadmaps, implementation of best practice, maintenance, life cycle management, and capacity management for the Citrix environment and related dependent technologies.
  • Selection, onboarding, and management of vendors responsible for support and administration of Citrix and underlying infrastructure.
  • Primarily responsible for the design, implementation, and support of solutions related to Citrix projects and initiatives.
  • Implementation of automation and QA measures to ensure reliability and consistency of service delivery and to reduce manual effort
  • Responsible for managing the day-to-day administration, planning, and problem-solving for the Citrix XenApp environment on a 24x7 basis.
  • Identify inefficiencies, gaps and issues, and drive the analysis and documentation of technical requirements for enterprise Citrix XenApp architecture, guiding adoption of and adherence to standard operating procedures.
  • Responsible for keeping track of existing XenApp, Wyse, and Terminal Services license and resource usage, trending and capacity planning for future growth.
  • Responsible for providing Disaster Recovery solutions as it relates to the XenApp Environment by developing and maintaining a library of procedures for disaster recovery documentation.
  • Responsible for performance tuning and providing a high availability XenApp environment to eliminate single points of failure.
  • Manage incident and service request ticket queue; own, and escalate issues through resolution.
  • Work with Windows/Server team on virtualization initiatives.
  • Accurately maintain all documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts etc.
  • Ensures IT Leadership is aware of all known and identified risks to system availability, performance, reliability and security.
  • Generate results through others (such as partners, vendors, contractors)
  • Any other duties as assigned.

Required Skills and Experience:

  • Bachelor of Science with a major in Management or Information Technology required, or equivalent on-the-job experience
  • 8+ years of experience working in Citrix environment, with at least 5 years' experience designing/implementing/administrating enterprise Windows/Citrix XenApp environments (5.0 and above)
  • 4+ years of experience managing and working in a highly virtualized x86 environment
  • Knowledge of Citrix XenApp, MS Active Directory and OS technologies
  • Knowledge of Windows Active Directory Domains integration and interaction with the network, Group Policy, Anti-Virus applications, DHCP, DNS, and WINS
  • Experience with ThinPrint technologies
  • This position must pass a post-offer background and drug test

Preferred Skills and Experience:

  • CCE-V and CCP-V preferred
  • Citrix CCIA or CCEE preferred
  • Citrix CCA certification (XenApp 6.0 or 7.6) preferred
  • Citrix XenServer, XenApp and XenDesktop virtual desktop, Citrix provisioning server experience a plus
  • MCITP, MCSE and MCTS certifications preferred
  • Current VCP certification
  • Knowledge of VMware ESXi 5.0/5.1/5.5
  • Knowledge of MS SQL Server 2000/2005/2008/2012
  • Experience working in an MSP supported environment
  • Good understanding on Storage Area Networks, Network Attached Storage, storage system capacity and performance, fiber channel, NFS, iSCSI, and FCOE protocols.

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