Essential Job Functions:
QuEST Global (Engineering) Services seeks candidates to perform the role of Quality Engineer based in Lansing, MI. This is a hybrid technical role combining skills and experiences associated with Quality, Manufacturing, Design, and Supply Chain Engineering allowing QuEST to provide a full spectrum of quality services for the Aero-engine/Aerospace Industries at the OEM, Supplier, and Aftermarket levels. Candidates should demonstrate the ability to develop strong customer/supplier relations - at all levels, drive to deliver quality parts on time, a passion for continuous improvement, work within a team as well as independently, and flexibility for short-term travel.
Work can vary over time, but generally falls into one of the following major categories:
o Part & Process Qualification / Verification / Validation
o Non-Conforming material assessments / disposition / reduction efforts
o Quality Management System & Tool compliance
o Proactive Process / Supplier Development
Identify potential quality issues based on circumstantial evidence and recommend improvements.
Represent quality organization across entire product life cycle.
Secondary Job Functions:
At QuEST, we often challenge our team members to temporarily work outside the scope of their primary job functions to broaden their skills and help the organization. Some of these roles and opportunities include:
Execution within multiple services
Project Management: Execution and Support
Technical Leadership and Technical Reviews
Develop work instructions to ensure repeatability
Onboarding and Professional Development: collaborate and mentor QuEST Team Members
Account Management and Sales
Enabler roles, such as Human Resources, Technology Development, and IT
Quality Management and Continuous Improvement
BS degree in Engineering or Technical field. Other degrees w/ additional relevant experience will be considered.
5+ years relevant experience in Quality / Manufacturing / Industrial / Supply Chain Engineering
o 2+ years in the Aerospace domain preferred (required for auditing, supplier development roles)
ISO9001, AS9100, and/or AS9110 auditor work preferred (required for auditing roles)
o IAQG sanctioned AATT auditing certification (obtainable for auditing roles)
Quality related Certifications preferred (CQE, Green/Black Belt, Lean, LCS)
o Experience with part and process evaluation and qualification (APQP/PPAP, ProCert)
o Measurement and/or Inspection experience (MSA, Gage R&R, Calibration)
o History of identifying and resolving quality and delivery issues, including part containment, risk assessment, utilization of formal quality RC-CA tools and processes, MRB/CAB
o Capability to verify parts and processes (1st piece, control builds, material certs, FAI)
o Auditing / Assessing to Customer requirements and Industry specifications (AS9100, AS9110, ISO9001, ASQR01, ASQR02, etc.)
o Use of Lean methodologies and Six Sigma tools
o Supplier Development
o Ability to read/interpret drawings including understanding of GD&T
o Involvement with Process Flow, Control Plans, PFMEA, Work Instructions, Capability studies, Capacity evaluations, Production readiness reviews
o Materials selection and process considerations
o Familiarity (breadth and depth) of modern high tech manufacturing processes
o Knowledge of Tool / Fixture / Gage Design and part handling/transfer
o Knowledge of Aero-Engine components and assemblies
o Interaction with MRP systems (Oracle/SAP/CAPP/Solumina)
o Product Design (fit/form/function)
o Failure analysis/inspection
o Proficiency using MS Office suite
o Authoring/Conducting formal training
o Project Management, scheduling, quoting and customer presentations
Personal Work Attribute
Self-motivated, disciplined, and organized
Passion for developing technical and business solutions
Ability to persuade and influence without authority
Maintain Integrity & Ethics in all situations
Superior Customer interaction / Collaborative, yet firm Supplier relations
Excellent verbal and written communication skills
Core Value Alignment:
Customer Focus: Strive to exceed our customers' expectations each and every time
Teamwork: Draw strength from teamwork / collaboration irrespective of geographical, organizational, and cultural boundaries.
Accountability: We shall be quality conscious, process disciplined and strive for continuous improvement.
Change Championship: The speed at which we adapt is critical to our success.
QuEST's continued success is based on the sustained alignment to the core values. Please be prepared to discuss the alignment of your personal values to these core values.
Typical Career Paths
Sr Quality Engineer - typically requires additional technical education, technical skills, and/or relevant work experience with demonstrated performance capability.
Technical Leadership: Responsibilities include the autonomous execution of increasingly complex tasks, providing technical guidance, reviewing other team members' work, evaluating capabilities, developing team competencies, developing and improving technical processes, creating technical collateral, and creating technical tools.
Managerial Leadership: Responsibilities include project management, personnel management, alignment of team members' efforts, set and evaluates annual goals, performance feedback, hiring/on-boarding, and strategic business decision-making.
Physical Requirements & Work Environment:
Office and Shop Floor Environments
Services Oriented: Must be able to meet multiple commitments for QuEST's customers
Common activities include sitting, walking and standing.
Substantial amounts of telephone and computer work.
Heavily Regulated Industries with strict adherence to procedures
Flexibility to meet business deadlines by staying late or arriving early.
Ability to use personal transportation to visit customer locations
Due to the nature of the work, all candidates must be a full U.S. Citizen.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.