Stellargy Services an Austin based company offering over 20 years of IT Recruiting experience in the Austin area and is currently seeking a Network Engineer for a client of ours located in Austin Texas. This is a one year assignment with options of being extended.
DESCRIPTION OF SERVICES/PROJECT:
Performs highly advanced technical telecommunications work for the Office of the Attorney General (OAG) Child Support (CS) Information Technology Department. Work involves performing and coordinating planning, design, maintenance, configuration, and reliable operation of CSD telecommunication and data systems. Mentors, trains and reviews the work of others.
Required skills and qualifications:
8 years - Plans, coordinates and performs design, operation and support activities of agency telecommunications and data systems, including but not limited to: telecommunication operations, voice/data networks, Call Center routing, outbound notification and Interactive Voice Response (IVR) systems
8 years - Performs project management and systems administration for statewide telecommunication systems, including all Texas county locations
8 years - Plans, coordinates and develops design and support activities for all telecommunications systems enhancements, upgrades, and implementations
8 years - Provides input and expertise in the development of third party vendor services contracts to support the Child Support statewide network.
8 years - Develops and analyzes telecommunications management reports to inform and support customers and inform management as requested
5 years - Reviews, develops, implements and evaluates policies, processes and procedures related to telecommunication and network projects
5 years - Researches available products, solutions, and emerging technologies and participates in efforts to review products and secure solutions; Investigates, recommends and implements new technologies, security enhancements and purchases
5 years - Experience in system administration, telecommunications design and development, performing advanced and complex trouble-shooting and resolving problems related to networks, WANs/LANs or WAN/Telecommunication installation and support
3 years - Mentors, trains and provides knowledge transfer to FTE staff in area of expertise
4 years - Bachelor's degree from an accredited four-year college or university in MIS, Computer Science, Mathematics, Engineering or related field of study
4 years - Experience with Cisco Unified Communications platforms and design
4 years - Experience with Edify/Convergys IVR's and Outbound dialing solutions.
4 years - Experience with Calabrio Call Recording software.
1 year - Texas Child Support Program
Stellargy Services, LLC is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identify, sex, marital status, sexual orientation, mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance. Candidates who meet or exceed the required skills may apply by submitting a resume to .