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3 months ago
Salary band: $10k - $15k
Location: North America, United States, Virginia
Job type: Permanent
Contact: Ntiva
Category: Engineer
Job Description

Ntiva Systems Engineers actively troubleshoot and manage networks, servers and systems for a diverse range of clients and are seen as a reliable source of support for our clients' technical success. Team-oriented individuals who thrive in a fast-paced environment with minimal supervision and major responsibility will find Ntiva to be a refreshing place to grow.

Responsibilities:

  • Provide technical leadership and expertise both internally and externally
  • Articulate technology and product positioning to both business and technical users
  • Evaluate client environments and recommend best-practice solutions
  • Design and implement system requirements, processes and design specs based on organizational needs, security/compliance policy and industry trends
  • Work with cross-functional teams to support a diverse client base
  • Design and implement system, application, security and network configurations, including network and domain migrations and upgrade paths
  • Provide top-tier escalation support for Help Desk Technicians and provide the Remote Support team with mentoring and support
  • Test and evaluate network systems to eliminate issues and create improvements
  • Provide on-call and after-hours support

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