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3 months ago
Salary band: $10k - $15k
Location: North America, United States, Virginia
Job type: Permanent
Contact: Critical Power Group, Inc
Category: Service Manager
Job Description:

Small company is seeking an experienced Service / Sales Manager. Must have Knowledge of mission critical support equipment (UPS- static & rotary, PDU's, RPP, Generators, TVSS, batteries, maintenance agreement) Work as Factory Liaison - responsible for maintaining and building relationship with each manufacturer - uphold all policies and procedures related to specific factory guidelines -including training technicians, implementing factory updates. Prepares and presents quotes for add-on/replacement of equipment, preventive services and/or remediation, on request. Work on commission plan to sell new service or repairs. Responsible for Determine staffing requirements - responsible for recruiting interviewing, and screening for any potential service related personnel. Scheduling Work and Activities - Scheduling employees, setting work priorities on a daily basis to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits. Monitoring and Controlling Resources Interprets company policies to workers and enforces safety regulations. Instructs crews on proper use of materials and quality workmanship. Resolves customer issues and complaints to ensure customer satisfaction. Ensures that materials and equipment are ordered and dispensed for scheduled jobs on a daily basis.

Company Description:

Critical Power Group (CPG) is a leader in computer-room support equipment and is one of the industrys foremost suppliersoffering you best-of-breed products, professional service and valuable information through one single reliable source. Our products and services are all geared toward providing the highest levels of system reliability, efficiency, integration, risk mitigation and top-quality products to data center environments. We have proven our capabilities by providing successful deployments for private and commercial organizations and government clients.

CPG is a certified small business that has added substantial hardware, integration and on-site consulting and staffing services to our infrastructure support offerings.

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