SmartAction is a cutting-edge technology company on a rapid growth trajectory, providing the next generation of user-friendly phone call automation. Our disruptive, yet well-proven automated voice self-service platform, strong customer base, and financial strength form a solid foundation for long-term growth.
Our solution is based on years of artificial intelligence research and development and is well positioned to fill the significant void between current IVR (Interactive Voice Response) technology and human call center agents. It is a truly unique solution in an otherwise well-defined market space.
We offer an energetic work environment, a great product, and operational and technical support to enable the right candidate to be successful. For more information on SmartAction, visit our website at.
This person will work on our internal application development and infrastructure teams.
The ideal candidate will have:
. 2-5 years experience as a software engineer
. 2+ years practical experience programming in C#
. Good communication skills, and ability to work fast, alone or in groups
. Experience with web service APIs (SOAP, POX, REST, etc.)
. Flexibility, and the ability to acquire competence in novel fields quickly
. Ability to quickly analyze complex systems and solve problems
. Must be comfortable working in a Microsoft shop
Required technical proficiencies:
. C#, .Net
Additional desirable skills
. Deep knowledge of .NET
. Web Services
. Experience with IVR systems
. Experience with speech recognition
. Experience with VOIP protocols