Disposition yellow tags
Elevate nonconforming product or process to red tag hold when necessary
Complete a root cause investigation (RCI) on the nonconforming product or process
Create ECO to correct nonconforming product or process and remove the "Red Tag Hold"
Fault Verify return material authorized (RMA) products
When required complete an RCI on product and complete a Discrepant Product Disposition Report (DPDR)
Tech Support for Marketing when requested
Meet or conference call with Customers to provide Tech Support if needed
Second source parts for Purchasing for long lead time components or components that are becoming obsolete
Answer questions and correct documentation for EMCO Contract Manufactures (CM)
Work with Marketing to maintain published customer datasheets on EMCO's website
Create new model documentation and bill of material (BOM) for variances of existing product lines
Through the ECO process create work instructions, CCA, PSA, schematics etc. for continuous improvement of EMCO products and processes
Review documentation for the Documentation Control Department
Review and sign off on ECOs generated from the Production personnel
Support Production in finding solutions to issues that stop them from being able to do their jobs in a quality manner.
Education and Experience requirements:
AAS in Electronic Technology preferred and minimum 2 years experience.
Knowledge, Skills, and Abilities requirements:
Excellent communication skills, team player, have excellent analytical skills, and know MS Office.