35318 jobs - 0 added today
Recruiting? Call us on 786-433-7120
Email me newest jobs similar to this one
10 days ago
Simply Recruitment Partner
Salary band: $40k - $50k
Location: North America, United States, New Jersey, Newark
Job type: Permanent
Contact: Cameron Craig
Category: Engineer
JOB TITLE: Field Service Engineer

REPORTS TO: Field Service Manager

FUNCTIONAL RELATIONSHIPS: Customer, field service specialists, senior
CSE, CSE, service management team, technology groups, coordinators,
sales teams.


JOB HOLDER:

MISSION:

1. Provide field service for equipment at customer sites
throughout assigned territory. This will include installation and
repair.

2. Provide customer management through commercial awareness,
focusing on retention and growth.

3. Works comfortably in a remote environment, is self
motivated/organized, and operates without the need for direct
supervision/guidance.



MAIN ACTIVITIES:

_Provide field service for equipment at customer sites throughout
__assigned territory__._

a. Provide onsite technical training on operation, repair
and maintenance of company products.

b. Diagnose troubleshoot and repair system problems at
customer sites.

c. Carryout preventative maintenance service to maximize
uptime in line with customer production schedules and equipment
specifications.

d. Provide telephone technical support..

_Provide customer management through commercial awareness, focusing on
retention and growth._

a. Displays total account management by focusing on what
needs to be done and taking the appropriate action.

b. Initiating proactive action on behalf of the customer.

c. Provide closed loop feedback on all escalated customer
actions.

d. Develop customer relationships that breed loyalty.

e. Actively promotes the features and benefits of company
products and aftermarket range.

f. Actively engages other areas of the business when
opportunities exist.

g. Understanding the customers' needs and aligning company
resources to deliver value.



_Contribute __positively and __proactively to the__ s__upport team._

a. Works well with sales and the internal organization.

b. Contribute positively to the development of the
organization.

c. Represents the company in a professional manner at all
times.

d. Accept increasing responsibility with tenure.



_Works comfortably in a remote environment, is self
motivated/organized, and operates without the need for direct
supervision/guidance._

a. Performs all administrative work related tasks in a
timely manner.

b. Manage parts inventory for accuracy and install base
profile.

Here are some similar jobs for you to consider...


8 days ago
only 20 days until close
Field Service Engineer
North America, United States, Alabama
$10k - $15k
8 days ago
only 20 days until close
Automotive Tire Service Advisor
North America, United States, New Jersey
$10k - $15k
8 days ago
only 20 days until close
PRE-SALES ENGINEER
North America, United States, New Jersey, Newark
$10k - $15k

Email me newest jobs similar to this one

  Back to the top