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3 months ago
Salary band: $10k - $15k
Location: North America, United States, Colorado
Job type: Permanent
Contact: Third Eye Innovative Marketing, Inc
Category: Service Manager
Job Description

The Entry-Level Customer Service Manager is responsible for assisting the Owner / Manager with maintaining company operations and management of the Customer Service team. The Customer Service Manager will be a key contact person for clients, providing unparalleled customer service at all times. This is an excellent opportunity to join an industry leader and grow with our company and clients in an environment that is both challenging and rewarding.

This position starts out at entry level with the expectation is that over time, and under the guidance of the Manager, this position will be prepared and eligible to be considered for an upper management position. Our clients trust how we train our employees because we have a very successful history in developing entry-level candidates into high performing managers.

Duties and Responsibilities:

Implementation of client plans, including product positioning and campaign strategies.

Assist in training, motivation, and development of the Customer Service team and other teams in the office.

Work closely with other teams to meet or exceed client campaign goals.

Fully understanding client and customer needs and providing a professional channel for feedback.

Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.

Deliver a professional customer service experience to clients, including client product knowledge, multi-tasking, and problem solving.

**NOT a D2D, B2B, telemarketing, administrative, or IT position!

We are looking for someone who is inquisitive, energetic, hard-working, highly motivated and committed to providing superior customer service. Most importantly, we are looking for a dynamic person who will add the strength of their unique industry experience and personality to an already wonderful team of committed employees.


Less than 8 years of management experience

Self-motivated, proven leader

Excellent communication skills

Willingness and ability to be trained from entry level to upper management

Experience in business, sales, marketing, or communications is a plus


Company Description
Successful companies are changing the way they speak with the outside world, shifting from marketing to mattering. To do this, Third Eye Innovative Marketing, Inc. helps develop our clients into brands worth caring about by speaking directly to their audience through various touch points worth experiencing.

Third Eye Innovative Marketing, Inc specializes in branding through business-to-consumer direct marketing. This takes out the middle man of indirect marketing and allows us to personalize client promotions diverse consumer markets. The effectiveness of our campaigns and business model has created a huge return on investment for clients, causing high demand for more of our expert services locally and nationally.

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