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about 1 year ago
Salary band: $10k - $15k
Location: North America, United States, Missouri
Job type: Permanent
Contact: Daikin North America
Category: Service Manager
Job Description:

About the Opportunity Daikin is seeking a professional, skilled individual for our Daikin Technical Services Manager position covering part of our Westen Reqion (Missouri, Kansas, Nebraska, Iowa, Colorado ). This position will support internal and external customers by delivering technical training and providing technical support on our HVAC systems. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website and submitting your resume. May include:Taking calls from dealers/contractors to resolve/troubleshoot technical issues with all Daikin unitary and ductless productsBe responsible for a high quality, cost-efficient and on time service operation (internal and external)Producing training materials for sessionsEnsure the availability and quality of communications with our customersTravel to dealer meetings to present training sessionsManage service technician team and coordinate their training and suggestions for improvements and ideas with other divisions of the companySupport Company owned channels as well as independent distribution channelsEnsure that the team is working within the right process, keep the processes up to date, improve process efficiency, and the training and execution of all related processes Qualifications:High School Diploma or GED equivalentMinimum 5 plus years experience within the HVAC industryHVAC Unitary/Residential ExperienceMust have excellent communication skills both written and verbalCustomer service skillsProficient in MS Word, Excel and PowerPointFormal Product TrainingHVAC technical knowledgeDemonstrated leadership ability, customer support aptitude, mechanical and electrical ability, and excellent communication skillsPrevious proven leadership skills demonstrating independent judgment and decision-making abilitiesWilling to travel to manage multi-state/regional client base.Highly self-motivated and directed with the ability to work in a fast moving environmentMust be detail-oriented with excellent organizational and project management skilAbility to work independently with minimum supervisionStrong Organizational Skills Goodman provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Company Description:

About Daikin North America
Daikin North America LLC (DNA) is a subsidiary of Daikin Industries, Ltd, the world's leading manufacturer of air conditioners and refrigerants. DNA provides the North American market with a full range of residential and commercial HVAC products leveraging its advanced core technologies for refrigerant control, inverters and heat pumps. The company has committed to further development of innovative, high-quality air-conditioning solutions, with the construction of a $417M state-of-the-art manufacturing and business campus in Houston, TX to be completed mid-2016. For additional information, visit and

About Daikin Industries, Ltd
Daikin Industries, Ltd. is the world's leading manufacturer of air conditioners and refrigerants. The company, leveraging its advanced core technologies for refrigerant control, inverters and heat pumps, develops innovative, high-quality air-conditioning solutions for homes, offices and industrial facilities. Founded in Osaka, Japan in 1924, Daikin and its affiliates now operate in more than 70 production bases worldwide and employ a global workforce of 59,000. Daikin products are available in more than 140 countries. For additional information, visit

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