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9 days ago
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Customer Service Manager - Musical Equipment Repair


Simply Recruitment Partner
Salary band: $10k - $15k
Location: North America, United States, Georgia (U.S. State), Atlanta
Job type: Permanent
Contact: Wizard Electronics, Inc.
Category: Service Manager
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Job Description

We currently have an additional job opening for a Customer Service Manager- Service Sales Position.
Applicant must be a musician, be familiar with the state-wide music scene, and familiar with Pro-audio Musical Equipment.

This position offers upward mobility.

Applicant must be pro-active, have excellent people communication skills, and have a verifiable employment history.

Duties include: Maintaining relationships with over 60 music stores in the north and central part of the state of Georgia. You will be responsible for each item checked in for repair, its timely service, customer status update advice, and pickup closeout. You will also be responsible for handling the associated financial transactions, in addition, you will be monitoring our weekly pickup and delivery to each of our music store clients, to help organize their repairs for daily/weekly return delivery. This position requires you to learn and become familiar with each manufacturer warranty policy, and to learn and become proficient with our software, procedures, and policies..

Excellent communication, organizational skills, and a proactive self-starting, confidential nature are requirements.

You must be comfortable with one-on-one communication, multi-tasking in a fast paced environment, and be comfortable with Excel, Word, and the Windows environment.
Multi-line telephone duties are required.

If you do not have a verifiable experience and a history of working knowledge in this field, please... DO NOT APPLY.

Presentable Music Business attire required, No visible Tats, Body Jewlery, allowed in this position.

Hours 9:30 - 6:00 M-F / Paid Wkly /
Reply to com, or by fax:

Company Description
Digital & Analog
Pro-Audio
Factory Service Facility

We've been servicing Professional Audio
Equipment since 1974. Whether you ship us
your equipment or bring it in-person, you will
receive prompt professional service, backed
by our experience and written Guarantee.

We Specialize In Repairing
Tube-Type Amplifiers
And All Vintage
Musical Equipment!
Job Description

We currently have an additional job opening for a Customer Service Manager- Service Sales Position.
Applicant must be a musician, be familiar with the state-wide music scene, and familiar with Pro-audio Musical Equipment.

This position offers upward mobility.

Applicant must be pro-active, have excellent people communication skills, and have a verifiable employment history.

Duties include: Maintaining relationships with over 60 music stores in the north and central part of the state of Georgia. You will be responsible for each item checked in for repair, its timely service, customer status update advice, and pickup closeout. You will also be responsible for handling the associated financial transactions, in addition, you will be monitoring our weekly pickup and delivery to each of our music store clients, to help organize their repairs for daily/weekly return delivery. This position requires you to learn and become familiar with each manufacturer warranty policy, and to learn and become proficient with our software, procedures, and policies..

Excellent communication, organizational skills, and a proactive self-starting, confidential nature are requirements.

You must be comfortable with one-on-one communication, multi-tasking in a fast paced environment, and be comfortable with Excel, Word, and the Windows environment.
Multi-line telephone duties are required.

If you do not have a verifiable experience and a history of working knowledge in this field, please... DO NOT APPLY.

Presentable Music Business attire required, No visible Tats, Body Jewlery, allowed in this position.

Hours 9:30 - 6:00 M-F / Paid Wkly /
Reply to com, or by fax:

Company Description
Digital & Analog
Pro-Audio
Factory Service Facility

We've been servicing Professional Audio
Equipment since 1974. Whether you ship us
your equipment or bring it in-person, you will
receive prompt professional service, backed
by our experience and written Guarantee.

We Specialize In Repairing
Tube-Type Amplifiers
And All Vintage
Musical Equipment!

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