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3 months ago
Salary band: $10k - $15k
Location: North America, United States, Washington, Seattle
Job type: Permanent
Category: Service Manager
Job Description:

Description of Position: Customer Service Manager meets excellent customer service for all clients in various sectors.This individual interacts with consumers daily in an effort to ascertain their needs, highlight the benefits of the products, and make recommendations based upon the needs of the audience. Seeking an individual who enjoys being a good representation of what our client's products can offer. Company Culture: Collaboration is Key! At Alliance, we see ourselves as a force for positive growth. Whether we are creating modern campaigns that access untapped consumer bases, increasing the influence of our organization, or improving the knowledge of our branding experts, we look to find collaborative and innovative solutions that benefit everyone with whom we do business. Job Responsibilities:Provide first-rate Customer service and builds relationships with customer base.Greet every customer every time they enter. Ascertain what each customer wants or needs.Describe the product and services being offered, explaining benefits for both, and explain terms of service agreements to customers.Recommend services based upon customer needs.Maintain knowledge of current promotions, and policies regarding payment and exchanges.Maintain records related to sales and exchanges. WE PROVIDE TRAINING AND A PERSONAL TRACKING SYSTEM TO MEASURE YOUR SUCCESS! Requirements:Customer Service: Knowledge of principles and processes for providing customer service.Good interpersonal, verbal and written communication skills.Ability to multiple-task and work in a teamwork environment.Ability to maintain confidentiality with customer and company information.Active learning skills.

Company Description:

Alliance combines proven strategy with professional implementation with unique platforms for advertising to ensure our sports clients brands gain traction. Our outreach programs allow us to focus on precision and strive for perfection to ensure strong market growth. Our major sports client representatives' goals are to build resilient relationships between clients and potential consumers, with a high return of investment.

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