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3 months ago
Salary band: $10k - $15k
Location: North America, United States, Georgia (U.S. State)
Job type: Permanent
Contact: Stivers Decatur Subaru
Category: Service Advisor
Job Description

Responsibilities and Qualifications:

Job Responsibilities

  • Greet customers, perform walk-arounds, listen effectively to the needs and concerns of the customer
  • Review service history, and making recommendations of preventative maintenance or previously declined repairs
  • Ensuring customer is kept informed as to the status of their vehicle and service visit
  • Going over the results of the technician multi-point inspection
  • Explaining the services or repairs performed and the associated charges in detail
  • Conducting post-repair follow up via phone call or email
  • Resolving customer complaints
  • Provide outstanding customer service

Job Qualifications

  • Must have the ability to multitask in a fast pace environment
  • Service Advisor experience heavily preferred
  • Must be able to demonstrate organizational skills
  • ADP experience preferred but not required
  • Must have great customer service skills
  • Must possess a winning attitude and show genuine concern for the customer and their time
  • Must be able to pass pre-employments screens (Background & Drugs)


Full-Time Benefits

  • Medical, dental and vision insurance available after 90 days
  • 401K retirement
  • Supplemental life insurance
  • Short term and long term disability packages
  • Paid vacation time off
  • Paid training
  • Aggressive pay plan
  • Promotions from within!
  • Employee referral program
  • Employee vehicle purchase program
Company Description
Stivers Decatur Subaru is a family owned Subaru franchised dealership. We sell and service new and used cars. Opened in Decatur GA in 2010, we are the fastest growing Subaru dealership in the southeast.

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