Software Guidance & Assistance, Inc., (SGA), is seeking an Application Support Engineer for a contract to perm position with a financial service firm located in Wilmington, DE
Ensure that all applications are available and supported in line with defined system service level agreements.
Act as point of contact for all application service interruptions; oversee all crisis and incident management processes.
Executing and/or escalating problem management procedures as necessary.
Documenting support activities, which include support tasks and outages.
Building tools to enhance the support function.
Special projects such as COB/DR, Controls and Compliance related activities.
Bachelor degree in Information Systems, Computer Science or a related field.
3 - 5 years of work related experience in the IT field or an equivalent combination of education and work experience.
Strong knowledge of relevant applications and development of life cycles
2+ years' experience working in scripting in a variety of languages, including UNIX, PERL, etc.
2+ years' experience with Java EE
2+ years' experience with Informatica or similar ETL tools
Good understanding of Systems Administration
Good understanding of application development cycle and agile methodology
Having good teamwork attitude and willing support during after office hours
Strong analytical skills as well as strong troubleshooting skills
Excellent interpersonal skills are absolutely critical to this role.
SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health & dental insurance, paid vacation, timely payment via direct deposit. SGA accepts transfers of H1 sponsorship for most contracting roles. We are unable to sponsor for Right-to-Hire, Fulltime, or Government roles. All parties authorized to work in the US are encouraged to apply for all roles. Only those authorized to work for government entities will be considered for government roles. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO employer. We encourage Veterans to apply. To view all of our available job postings and/or to learn more about SGA please visit us online at .